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Home Technology

Role of Technology in Communication

David Smith by David Smith
November 2, 2020
Role of Technology in Communication
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Technology has changed our lives, influencing significant sectors of society such as transport, health, business, and communication. And no doubt, with the advancement in technology, mediums of communications has also evolved. From simple text messages and audio calls to more efficient video calls and snap chats. Nowadays, we have a lot of communication services. With this impact of technology on communication, not only individuals but also businesses are getting influence.

  • An easy way for product and service surveying

Surveys are essential. They give companies feedback on the customers’ views on the products or services provided. Before the advancement of business technologies, surveys were not the big thing. Email marketing was not so in and had barely made any effort with regards to feedback. Nowadays, surveys are done via the internet. It is a fast and efficient method that saves the company time and money.

  • Social interaction with clients or customers

Companies have opened their official websites with business technology advancement. These online websites have encouraged customers to visit. The companies are interacting more and more with their customers via their online websites. Customers can also give their comments on particular issues, and in return, they get a comprehensive response from the customer support service of the company. For example, Nordstrom, an n American fashion retail business that has opened a Facebook account through which customers can follow recent updates like discounts and new products.

  • Video conferencing

It allows distant one-on-one communication among members of an organization or business. Video conferencing is widely used in business meetings.

  • Use of digitalized networks to communicate

Broadband and satellite transmission leads to the most efficient business communications. It can be done with office phones and even by sending a file to the specific printer when you are far away from your office.

  • Social networking platforms

Social network platforms have completely changed our way of interacting. Through social media platforms, users can communicate through comments, likes, or even their profiles and status. Such platforms break the barrier of religion, distance, or race and allow global communication.

In conclusion, technology has, without a doubt, changed the way we interact and communicate with each other. Judi online is such a platform that provides social networking.

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